I purchased my 04 vanguard from a local dealer. To say its heavenly is a massive understatement. I’ve had two different brand spas in the past 12 months and they were both less than desirable. One died in about 3 months, the other was just plain junk. I did research and wanted something easy to use. I found this hot spring vanguard at the dealer and was blown away by the quality and affordability of it. You want the water hotter? Press a button. Cooler? Press a button. Lights? Press a button. No need for programming, no need to set a schedule. Plain and simple is what I love about it.
The filtration system with multiple filters is amazing. Helps cut down on the debris that enters the water and keeps the water clean. The pumps are quiet compared to other spas. Little things like cup holders spread out throughout the tub, the diverted for easy tuning. The best part is the spa is not ten feet tall so my short legs can reach over to get in.
I work a very physical and labor intensive job that has me there 50-60hrs a week and twenty minutes a day in this thing recharged my mind and body every time. Friends of mine who work in the medical field and an electrician also love it after a long day or week.
Hot Springs customer service? Where have you been all my life? The BEST as far as I’m concerned. If I had an issue they were more than willing to help and would help me over the phone as I did troubleshooting. They even checked back with me a few days later to make sure everything was ok!!! Now that is what customer service should be. I will never buy another brand spa again. Hot Spring has my business for life and my respect. Buy a Hot Spring spa. You will not be disappointed. A word of warning though. Be prepared to be blown away by their products and excellent customer service! THANK YOU!